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  • Home
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  • Privacy Policy

Privacy Policy & Terms Of Use

COPYRIGHT POLICY

Material featured on this mobile application may be reproduced for non-commercial use only free of charge in any format or media without requiring specific permission by the Departments of Government of Odisha. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context.

However, the permission to reproduce this material does not extend to any other material on this site, which is explicitly identified as being the copyright of a third party. Authorization to reproduce such material must be obtained from the department/copyright holder concerned.

CONTENT CONTRIBUTION, MODERATION & APPROVAL (CMAP) POLICY

The authorized content manager will contribute the content. This will be carried out in a coherent manner to ensure uniformity and also to bring about standardization along with associated keywords and metadata. To put forward content according to the users' requirements, the content is organised categorically and for the efficient retrieval of the required content, the content is provided on the mobile application with the help of a web-based Content Management System that has a user-friendly interface.

These terms shall be governed by and construed in accordance with the applicable laws of the Republic of India and the State of Odisha. In case of any disputes, the court of law shall be the courts of Bhubaneswar, Odisha.

The life cycle of the mobile application content is a process of:

  • Creation
  • Modification
  • Approval
  • Moderation
  • Publishing
  • Expiry

After the content is contributed and before it is published on the mobile application, it undergoes approval and moderation. If at any stage the content gets rejected, it is sent back to the content originator for making changes.

CONTENT ARCHIVAL POLICY (CAP)

The content components are made with validity date, source and metadata. Some content can be permanent and for this type of content, there is an assumption that a review of the content will happen on a periodic basis unless it is deleted or edited on the basis of certain requirements. After the intended purpose, the content components that are short-lived, for instance, recruitment, tender, etc., will bear no relevance on the site.

CONTENT REVIEW POLICY (CRP)

Efforts have been made to keep the mobile application’s content up-to-date and current. In Content Review (CRP) policy, the responsibilities and roles of website content review are clearly defined. It also tells the manner in which these are executed. Review policies are crafted for various content elements. The review policy finds its basis on the various content elements, their relevance, archival policy and validity. The content on the mobile application is related to events, initiatives, and destinations.

HYPERLINKING POLICY

There is no objection to your linking the information hosted on the mobile application on a direct basis. You also need no prior permission for it. But, you should inform about the links provided to this mobile application because only then can you be informed about any updates or changes therein.

PRIVACY POLICY
THE TYPE OF THE INFORMATION WE COLLECT AND ITS LEGAL BASE

The information stated below is gathered to enable us to offer the services you have requested, as well as to satisfy our legal requirements and obligations to third parties under our User Agreement.

The term "Personal Information" refers to the information given by the User and collected by us for the following purposes:

Information that you submit when signing up for an account or registering on the mobile application, including but not limited to information about your name, gender, age, profile picture etc. The mobile application gathers details like IP (Internet Protocol) addresses, operating system, date and time of page visit, domain name, and browser type in order to gather details of the user. There is no attempt on our part to link these addresses with the identity of people visiting the mobile application unless damage to the site is attempted on detection.

HOW DO WE USE YOUR PERSONAL INFORMATION?

The collected Personal Information may be used in the following ways:

When making a booking

While logging into the mobile application we will store the personal details for information purpose only. We may also use your Personal Information for a variety of other purposes, including but not limited to:

  • send SMS, Email, or any other messaging service when needed.
  • report any changes and updates to the application.
  • inform about different tourist destinations and amenities around them.
  • seek evaluations or any other improvements.
  • validate/authenticate your account to avoid misuse or abuse.
HOW LONG WILL WE KEEP YOUR PERSONAL INFORMATION?

We will keep your Personal Information on our servers for as long as it is considered necessary for the reasons indicated in this policy. In some cases, we may be compelled to keep your Personal Information for extended periods of time, such as when we are required to do so by law. Where your personal data is no longer necessary, we will ensure that it is securely deleted or kept in such a way that it is no longer utilised by us.

YOUR RIGHTS

We take each sensible step to guarantee that your individual data that we prepare is exact and, where vital, kept up to date, and any of your individual data that we handle that you simply advise us is wrong (having respect to the purposes for which they are handled) is eradicated or corrected. You may access, correct, and update your personal data straight forwardly through the functionalities given on the platform. You will delete certain non-mandatory data by logging into our platform and going to My Profile section. You can also write to us at the contact information provided in our platform to assist you with these requests.

COOKIES:

Cookies are used to customise your experience on the mobile application as well as any advertising that may be displayed.

Cookies are little bits of information that your browser saves on the hard disc of your device. Cookies enable us to serve you more effectively and efficiently. Cookies also make it easier to log in by eliminating the need to type your login name each time (only your password is required); we could also use such cookies to display any advertisement(s) to you while you are on our mobile application or to send you offers (or similar emails - provided you have not opted out of receiving such emails) focusing on destinations that may be of interest to you.

Most web browsers allow cookies automatically. Of course, you may manage how and if cookies are accepted by your browser by changing the settings in your web browser or by utilising certain software packages. Our web based CMS supports your right to restrict any unwelcome Internet activity, including that of shady websites. Blocking our website cookies, on the other hand, may deactivate some functions of the web-based CMS and impede an otherwise flawless experience while purchasing or using certain services accessible on the CMS.

WITH WHOM AND WHEN DO WE SHARE YOUR PERSONAL INFORMATION?

Your information will not be share be shared with any other party as it will be used to login to the application only.

INFORMATION DISCLOSURE

Odisha Tourism may disclose your Personal Information if required to do so:

  • by law, necessary for inquiry by any enforcement authority, by court order, or with connection to any legal procedure;
  • for regulatory, internal compliance, and auditing purposes;
  • to secure our systems; or
  • to enforce or protect our rights or properties. Any time we have reason to believe that disclosing Personal Information of User(s) is required to identify, contact, or bring legal action against someone who may be infringing upon our rights or properties, whether intentionally or unintentionally, or when anyone else could be harmed by such activities.

You might not be aware of such disclosure and storage. In that event, we will not be responsible for any damages of any kind that result from the disclosure and storage of your information to you or any third party.

PERMISSIONS REQUIRED TO USE OUR MOBILE APPLICATION

When you install the Odisha Tourism app on your mobile phone, a set of permissions appears that are required for the programme to work properly. The permissions that we require, as well as the data that will be accessed and used, are as follows:

Location:

This permission allows us to provide you with location-specific information. When you activate our app to look up for some location or utilities or site, we identify your location and auto-fill your nearby utilities. We also need this permission to propose nearby hotels and amenities if you are running late and want to make a fast last-minute check-in. Your selections are tailored to your location.

Camera:

This permission allows you to utilise your camera from within the app to submit a fresh profile photo, an image for sharing hotel, cars, and tourist spot reviews.

Audio:

We use audio permission to hear the content of the video posted on the mobile application.

Wi-Fi connection:

When you give us permission to identify your Wi-Fi connection, we improve your experience by adding more detail to maps, faster image loading, additional hotel/events/package options, and so on.

Photo/ Media/ Files:

These permissions are used by the app's libraries to allow map data to be stored on your phone's external storage, such as SD cards. By storing map data locally, your phone avoids having to re-download the same map data each time you use the app. This ensures a smooth Map-based booking experience, even on low-bandwidth networks.

MOBILE APPLICATION MONITORING PLAN

Application monitoring takes place from time to time for addressing and solving the compatibility and quality problems around the parameters mentioned below:

Functional:All application modules are tested in terms of functionality or use. The site has interactive components, for instance, feedback forms that work seamlessly.

Traffic Inspection:The monitoring of the site traffic takes place at regular intervals to inspect usage patterns and the visitor's preferences and profiles.

Feedback:To know how the application is performing and for the purpose of required improvements, visitors are asked for feedback. To execute the enhancement and changes recommended by the visitors, the right mechanism is up and running.

CONTINGENCY MANAGEMENT PLAN

It is important to note that the application functions efficiently and has its presence on the internet. Efforts are carried out in order to bring the downtime of the site to a minimum as much as possible.